Maintaining and updating contact information for all your clients and prospects is just the beginning. PEAK 15 tracks how the contact found you, when they first and last contacted you, a complete history of inquiries, mailings and bookings.
• Track critical customer relationships including Prospects, Clients and Travel Agents
• Manage contact profile including source, last contact date, warmth, sales to date, booking history and call notes
• Screen and import contact information and catalog or brochure requests from your website
• Quickly enter phone requests for catalogue or brochures and queue for fulfillment
• Organize contacts by household to avoid duplicate mailings and simplify household bookings
• Link contacts to companies such as Travel Agency or Affinity Group