Software for Scheduled | Group | Set Date Travel

 

Multiple Sources = Out of Date Inventory + Limited View of Profit + No Automation

Stop jumping between systems to view inventory. Stop waiting for days or weeks to get visibility into expected or actual financial performance of your departures. Stop having staff waste time with tasks that could be automated.

How many different systems do you rely on for critical information?

Departure Budgets
Fixed, tiered and variable costs and the impact of total group size on profit

Supplier information
Contact details, images, videos, descriptions, services and rates

Customer information
Contact details, email/phone call logs and inquiry/sales history

Accounting information
Who, what, when and how of supplier and customer payments

How much is that costing you?

Costly mistakes
Incorrect or out of date budget assumptions or calculations

Wasted time
Searching for information, sending out reminders, entering traveler details

Poor guest experience
Client expected a faster response on inquiries

Limited data for decision making
Which departures to run, which marketing efforts are succeeding

AUTOMATION = HIGHER SALES + BETTER GUEST EXPERIENCE w/ SAME STAFF

“We were able to increase both the number of trips we offered and the number of guests we served, without an increase in staff or a decrease in customer service.”

-Karen Katt, System Administrator-

 

 

 

 

 

 

PEAK 15 allowed us to centralize information and automate scenario analyses. Now we can quickly analyze past performance of our tours and estimate the future impact of decisions on the fly

-Dan-

 Trip Planning

Build a detailed and accurate budget for different trip or tour group size scenarios with fixed, variable and tiered costs

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Add/replace services or packages of services from a unified library of supplier/vendor content and rates for individual suppliers or DMCs

Get pricing recommendations based on your estimated group size and profit margin targets

Setup inventory based on max group size and room blocks with ability to limit the number of single or discounts

 Marketing | CRM

Access rich profiles of your customers and partners including inquiry and booking and financial history

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Maintain detailed traveler information including interests, preferences and special requests that can be captured and updated with online forms

Track emails sent to and received from customers

Use online forms to capture post-trip survey feedback

Integrate to popular marketing tools like MailChimp, Constant Contact, Hubspot and Marketo

  Sales | Bookings

Receive and track inquiries from the web, email or phone and automate assignment and follow up

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Allow clients and guests to book their trip or tour on your website with real-time inventory and pay securely

Manage commissions due to Travel Agents or B2B partners

Track optional services by Guest as well as room assignments

Generate an invoice with a detailed schedule of payments

Capture flight information into and out of destination whether booked by you, another agent or direct by the traveler

 Operations

Send reservation confirmation emails with service details, rates and payment terms to trip or tour suppliers

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Receive automated reminders when additional payments are due

Send rosters, rooming lists and flight manifests to vendors/suppliers

Generate Final Itineraries with detailed times, directions and contact information as well as an Operational itinerary with important notes and instructions for guides or drivers

 

 Accounting

Invoice customers in multiple currencies

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Process credit card and e-check payments directly from PEAK 15 or via your website

Get reminders of vendor/supplier bills that need to be paid and track them against budgeted costs

Download transactions from PEAK 15 into QuickBooks, QuickBooks Online, Sage, Lawson or any accounting system that can import a CSV or Excel file.

  Analysis | Dashboards | Reporting

Create organization-wide, team or personal dashboards that pull together critical information

http://www.peak15systems.com/wp-content/uploads/screenshot_analyze2_large.pngAnalyze performance of SEO, SEM, Email Marketing with integration to Google Analytics

Compare sales from one period to another based on date of sale or date of travel

Check budget vs. actual P&L for one departure or roll up across different dimensions

Create your own reports and visualizations using Microsoft PowerBI and publish them to PEAK 15 or the PowerBI mobile app

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