Software for Scheduled | Group | Set Date Travel
Designed to keep your Scheduled business on schedule
Not all group tours are created equal — creating the perfect itinerary and finding the right price point to maximize profitability is an art and a science. PEAK 15 provides your team with everything they need to keep clients coming back for great travel experiences.
Multiple Sources = Out of Date Inventory + Limited View of Profit + No Automation
Stop jumping between systems trying to get an accurate, detailed, professional and (most importantly) beautiful proposal to your client.
Relying on many systems?
Departure Budgets
Fixed, tiered and variable costs and the impact of total group size on profit
Supplier information
Contact details, images, videos, descriptions, services and rates
Customer information
Contact details, email/phone call logs and inquiry/sales history
Accounting information
Who, what, when and how of supplier and customer payments
How much is that costing you?
Costly mistakes
Incorrect or out of date budget assumptions or calculations
Wasted time
Searching for information, sending out reminders, entering traveler details
Poor guest experience
Client expected a faster response on inquiries
Limited data for decision making
Which departures to run, which marketing efforts are succeeding
See for yourself!
Request a demo for your Custom/Private/FIT travel business.
Automation = Higher Sales + Better Guest Experience w/Same Staff
Trip Planning
- Build a detailed and accurate budget for different trip or tour group size scenarios with fixed, variable and tiered costs
- Add/replace services or packages of services from a unified library of supplier/vendor content and rates for individual suppliers or DMCs
- Get pricing recommendations based on your estimated group size and profit margin targets
- Setup inventory based on max group size and room blocks with ability to limit the number of single or discounts
Marketing | CRM
- Access rich profiles of your customers and partners including inquiry and booking and financial history
- Maintain detailed traveler information including interests, preferences and special requests that can be captured and updated with online forms
- Track emails sent to and received from customers
- Use online forms to capture post-trip survey feedback
- Integrate to popular marketing tools like MailChimp, Constant Contact, Hubspot and Marketo
Sales | Bookings
- Receive and track inquiries from the web, email or phone and automate assignment and follow up
- Allow clients and guests to book their trip or tour on your website with real-time inventory and pay securely
- Manage commissions due to Travel Agents or B2B partners
- Track optional services by Guest as well as room assignments
- Generate an invoice with a detailed schedule of payments
- Capture flight information into and out of destination whether booked by you, another agent or direct by the traveler
Operations
- Send reservation confirmation emails with service details, rates and payment terms to trip or tour suppliers
- Input bills against services to track actual vs. quoted costs
- Receive automated reminders when additional payments are due
- Send rosters, rooming lists and flight manifests to vendors/suppliers
- Generate Final Itineraries with detailed times, directions and contact information as well as an Operational itinerary with important notes and instructions for guides or drivers
Accounting
- Invoice customers in multiple currencies
- Process credit card and e-check payments directly from PEAK 15 or via your website
- Get reminders of vendor/supplier bills that need to be paid and track them against budgeted costs
- Download transactions from PEAK 15 into QuickBooks, QuickBooks Online, Sage, Lawson or any accounting system that can import a CSV or Excel file.
Analysis | Dashboards | Reporting
- Create organization-wide, team or personal dashboards that pull together critical information
- Analyze performance of SEO, SEM, Email Marketing with integration to Google Analytics
- Compare sales from one period to another based on date of sale or date of travel
- Check budget vs. actual P&L for one departure or roll up across different dimensions
- Create your own reports and visualizations using Microsoft PowerBI and publish them to PEAK 15 or the PowerBI mobile app
Automation = Higher Sales + Better Guest Experience w/Same Staff
Let us show you!
Our demos go deep. We show you not only how PEAK 15 works, but exactly how your business will benefit from our fully integrated booking and management system.