Travel Companies and Tour Operators Software Solutions
At PEAK 15, we provide solutions for Custom, Private, and FIT Multi-Day Travel Businesses.
Trip Planning
Itineraries and Proposals
For Custom, Private, or FIT Travel
- Add or replace services and packages from a unified library of suppliers and vendors, complete with content and rates.
- Get specific group or per-person pricing recommendations, including optional services or deviations for specific guests.
- Review possible group configurations by size and age.
- Generate invoices with a detailed schedule of payments.
- Generate a stunning itinerary in your brand voice and deliver it as a dynamic web page, PDF, or Word doc.
Budgeting and Inventory
For Scheduled and Set Date Departures
- Budget for different trip or tour group size scenarios with accurate fixed, variable and tiered cost details.
- Add or replace services or packages from a unified library of supplier and vendor content, complete with rates for individual suppliers or DMCs.
- Get automated pricing recommendations based on estimated group size and profit margin targets.
- Set inventory based on maximum group size and room blocks, then limit the number of single or discounts with just a click.
Take a Custom Tour of PEAK 15
Introduce us to your company. Tell us where you enjoy smooth sailing and where the operational seas get rough. We’ll show you how to transform your travel business with our tour operator software solutions.
Marketing
Customer Connections
Acquire More New and Repeat Guests
- Track each interaction with every potential and existing traveler, across all channels.
- Establish and reinforce guest relationships with rich customer profiles, including detailed inquiry and booking history.
- Capture post-trip feedback with hassle-free online forms and use it to continuously improve your offerings.
- Increase marketing ROI with detailed profiles that ensure you send targeted messaging on an optimal schedule.
- Integrate seamlessly with the marketing tools that your team already knows and loves, no rip and replace required.
Why Do Users Love PEAK 15’s Multi-Day Tour Operator Software Solutions?
Selling
Fully Integrated Booking
Integrate PEAK 15’s tour operator software solutions smoothly into your booking process for efficient and secure transactions.
Online or Over the Phone
- Allow guests to conveniently book their custom trip on your website and confidently pay via a secure portal.
- Manage commission payments due to Travel Agents or B2B partners.
- Track optional services by Guests or room assignments.
- Generate an invoice with a detailed schedule of payments
- Capture flight information into and out of any destination, whether it was booked by you, another agent, or directly by the guest.
Operating
Post-Booking Processes
Automate Reports, Reminders, Manifests, and Itineraries
- Ensure that no detail is overlooked with meticulous task checklists at every step.
- Automatically send reminders to customers when payments are due or additional information is required.
- Receive system-generated reminders when about the upcoming vendor roster or payment due dates.
- Produce rooming lists, rosters, flight manifests, final itineraries, and operational itineraries with just a click.
Let Us Show You Around!
We know that seeing the usual sights isn’t enough for you, so we won’t just show you how PEAK 15 works. We’ll make sure you understand exactly how your business will benefit from implementing our fully integrated tour operator software solutions.
Accounting
Automate Accounting
Refocus Time Spent on Manual Tasks
- Generate detailed invoices that reflect guests’ preferred currencies and payment schedules.
- Charge credit cards or process ACH/e-check payments securely with PEAK 15 Pay (our embedded offering for US based merchants) or Stripe (our partner for non-US based merchants).
- Receive convenient system-generated reminders when vendor payments are due.
- Import invoices, payments, credit memos and bills into your existing accounting systems.
Analyzing
Powerful Reporting Tools
Inform Business Decisions with Actionable Insights
- Keep your team up to date with customized dashboards that surface important trends or activities.
- Quickly run any pre-loaded sales, marketing, operations, or accounting report.
- Analyze the financial performance of individual departures and compare what you learn to the budget or plan.
- Use Microsoft PowerBI to generate unique reports and visualizations, then embed them in PEAK 15 for future use.
More Reasons that Users Love PEAK 15’s Multi-Day Tour Operator Software Solutions
Frequently Asked Questions
PEAK 15 is specifically built to handle shared departures where independent groups, such as multiple university alumni associations, occupy seats on the same solutions allow operators to allocate specific blocks of cabins, seats, or other inventory to each organization and track them independently. The software maximizes profitability on each trip by effectively managing these sub-allotments and allowing users to move unsold spaces between groups or release them back to the general public.
Yes. PEAK 15 has been developed by travel industry insiders who know that the ability to include placeholders for items that are not yet in the database or priced is a key strategic feature for custom and FIT operators. When a salesperson adds one of these unloaded services to a booking, the system can automatically trigger a task for the operations team to research, price, and confirm the item. This ensures that your sales reps can always accommodate unique guest requests and maintain a clear audit trail for operations to finalize the cost and margin.
Our tour operator software solutions feature a Workflow Manager that allows operators to set up automated email cadences based on the trip departure date. The platform automatically scans reservations at defined intervals such as 30, 60, or 90 days before travel to identify missing mandatory items like dietary restrictions, mobility constraints, or passport data. It then sends personalized reminders only to the specific guests who have not yet submitted the information. Manual staff intervention is required only if the guest remains non-compliant close to the departure date.
The Planner PEAK 15 serves as the single source of truth for every piece of trip data, including logistical notes, vendor details, and marketing copy. The system uses HTML-coded templates to dynamically generate different versions of the same itinerary. That might be a polished proposal for sales, a detailed final guest itinerary, or a set of logistical bus instructions for drivers or guides. This flexibility eliminates the need for manual re-typing in Word or Excel and ensures that any change made to the master itinerary is automatically reflected across all document types.
The software includes an integrated budgeting and pricing tool connected directly to a vendor service library. Management can view a live financial summary of any departure, understanding exact margin based on up-to-the-minute guest sign-ups vs. total capacity. By tracking actual bills paid against revenue collected within the trip record, the software provides a real-time P&L that helps management make decisions and determine which trips require more marketing focus to reach ROI goals.