Case Studies
Gohagan & Company Transforms Alumni and Affinity Travel with PEAK 15 Systems
Gohagan & Company has partnered with PEAK 15 Systems to power its complex alumni and affinity travel operations since 2022. Replacing 17 fragmented, fragile tools with a single source of truth that manages inventory, bookings, payments, workflows, and guest communications across more than 100 annual departures has helped them achieve a 20% savings in staffing and software licensing, while improving overall guest experience and quality of data.
Butterfield & Robinson Powers Global Travel Operation Success with a Single Source of Truth
For more than 15 years, Butterfield & Robinson has turned to PEAK 15 as its single source of truth to run complex, high-touch luxury travel operations. Today, Butterfield & Robinson relies on PEAK 15 for more than 100 operational reports, thousands of automated communications, and 100% API-driven data flows every month, enabling the team to offer exceptional guest service and efficiently manage complex itineraries while maintaining operational stability.
Natural World Safaris Sees a 75% Inquiry to Booking Conversion Increase with PEAK 15
NWS has partnered with PEAK 15 to address inefficiencies caused by manual inquiry and booking processes since 2013. Today, 25 NWS staff members across 3 continents, including a newly established customer loyalty team, use the platform to drive revenue by reinforcing relationships. With PEAK 15 in the co-pilot’s seat, NWS has seen a 75% lift in inquiry-to-booking conversions in the past year and a downward trend in cost per acquisition and spam inquiries.