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PEAK 15

Cloud Software for Tour Operators, Adventure Travel Companies, Leisure Travel Agencies and DMCs

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About PEAK 15

So what does PEAK 15 mean?

PEAK 15 (or PEAK XV to you purists) was the geographic survey name given in the 1850s to the Himalayan peak that later became known to many in the world as Mount Everest. This PEAK 15 dates its origins back to 2001 when development began on a one of a kind system. In 2005, the system had proven its worth and the company was formed to bring it to market.

Like the oxygen-starved climber making the grueling ascent up a difficult peak, travel companies face a difficult path as they attempt to reach new heights. PEAK 15’s mission is to be like the sherpa who knows the route and can take a heavy load off your back as you make the push for the summit. Information technology can be a vital tool made all the more powerful when it is backed by the right people.

How are we different?

  1. We work exclusively with travel companies, so we know the business and speak your language.
  2. We view technology as a tool… a means to an end. We don’t do technology for technology’s sake.
  3. We have the most experienced development team in the business. Our team has, on average, 15 years of hands-on development experience.

We look forward to serving you!

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James O’Leonard

James O’Leonard
Founder & Pres.

Prior to founding PEAK 15 in 2005, James spent more than 10 years in product strategy and marketing positions with Silicon Valley firms such as Sun Microsystems. He has a passion for travel, born in part by his experiences growing up in Kenya. These days, James calls San Diego, CA home where he enjoys playing soccer, hiking and surfing.


Stephanie Westcott
Director of Support

Stephanie spent several years in Japan working in hospitality and travel before moving back to Michigan and becoming a member of the PEAK 15 customer service team. Using that experience, she now leads our Support team with the goal of providing world class service to help all our customers succeed. When not working, she enjoys reading, playing board games, and getting outside to see a concert or go hiking.


Nancy Fogarty
Director of Product

Nancy brings 30+ years experience in the travel industry to PEAK 15. Prior to joining the team, she worked for Grand Circle Corporation where she held a variety of positions in Product Planning, Operations, and IT. Her passion for travel started at a young age and she is thrilled to have a career in this exciting and ever changing industry. Nancy calls the shores of Eastern Maryland home where she enjoys boating, gardening, and volunteering in local philanthropic organizations.


John Hanna
VP of Engineering

John is an experienced technology manager and developer who began his career working for early Internet consultancy iXL/Scient and later became Chief Technical Officer at Streamline Brands and Prestige Travel, Nevada’s largest travel agency. John lives in Western Colorado and avidly but unskillfully pursues skiing and racquet sports.


Rich Nicolosi
Director of Operations

Rich brings 25+ years’ experience in the technology industry to PEAK 15. Prior to joining the team, he worked for General Atomics and Allianz AG where he held a variety of positions in IT, Operations, and QA. His passion for travel started at a young age visiting family in Sicily and is always ready to embark on a new adventure. He calls Aledo, Texas home where his family lives the true Friday night lights small town lifestyle in a close knit community. He enjoys serving at his church, giving back to the community, and all things outdoors. Go Bearcats!


  • AI: A Powerful Tool for Multi-Day Tour Operators—But Not the Whole Solution 

    Artificial intelligence has rapidly changed the game in many industries, and the hype of AI in the travel industry is no different. From itinerary planning to customer service automation, AI has a number of realistic applications in the multi-day tour operator space. But will AI plateau at a more modest and supporting role just like…

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Kind words from PEAK 15 customers

Go Next

“We have automated many functions that have led to improved productivity and continue to look for ways to automate further with the help of our PEAK 15 Account Manager who is a true asset to us!”

Katie Reents General Manager

“When we run into issues, PEAK 15’s Support team responds quickly with honesty and transparency.“

Darcy Hastings Director of Information Systems

Nawas International Travel

“Change can be very daunting for any organization. Fortunately, PEAK 15 was well prepared to assist in getting us up and running and produce the positive changes we were seeking. The PEAK 15 team was dedicated, helpful, and flexible during the on-boarding process to cultivate the synergies with our business and to help with the vast amounts of data that needed to be migrated. They were very fast and responsive during the onboarding process with our questions, training and service needs ensuring a smooth transition”

Philip Khoury Executive Director of Sales PEAK 15 April 19, 2022

Quasar Expeditions

“PEAK 15’s onboarding and support team provided great help and insight in how to make the best use of all parts of the system to consolidate our business processes. We are now able automate many manual tasks and reports, which will ensure our focus on enhancing our customer service experience and boosting sales.”

Lisa Andersson Manager

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